Returns & Exchanges
We want you to feel confident and secure with your Jessie & James purchase. If you are not completely satisfied with your CCW handbag, we offer returns and exchanges on unused items within 30 days of delivery.
Initiate Your Request
Visit our online return portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your handbag in its original packaging, ensuring all tags are attached and the holster or accessories are included.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse receives and inspects your return for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing